Privacy Policy

At Satya Support, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our services
• Fill out inquiry or contact forms
• Subscribe to our newsletter
• Apply for government schemes or funding through our platform
• Communicate with us via email, phone, or chat

This information may include:

• Name, email address, phone number
• Business name and registration details
• PAN, Aadhaar, GST numbers (for government scheme applications)
• Bank account details (when required for funding applications)
• Business plans, financial documents, and project details

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our website
• Referring website and search terms used
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide funding support, company registration, certifications, tax compliance, and legal consultation services
• Application Processing: To process applications for government schemes like Startup India, MSME, CGTMSE, and other funding programs
• Communication: To send you updates, confirmations, invoices, and respond to your inquiries
• Improvement: To improve our website, services, and customer experience
• Marketing: To send newsletters, promotional materials, and information about schemes you may be eligible for (with your consent)
• Compliance: To comply with legal obligations and government regulations
• Analytics: To understand how our services are used and optimize our offerings

3. Information Sharing and Disclosure

We may share your information with:

• Government Authorities: When submitting applications for schemes, funding, certifications, or compliance requirements
• Service Providers: Third-party vendors who assist us in providing services (payment processors, document verification services, etc.)
• Legal Requirements: When required by law, court order, or government regulations
• Business Partners: Financial institutions, certification bodies, and other partners necessary for service delivery

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure servers and databases with restricted access
• Regular security audits and updates
• Employee training on data protection
• Confidentiality agreements with service providers

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences and settings
• Understand how you use our website
• Provide personalized content and recommendations
• Analyze website traffic and performance

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-out: Unsubscribe from marketing communications at any time
• Portability: Request transfer of your data to another service provider
• Withdrawal: Withdraw consent for processing where applicable

To exercise these rights, please contact us at info@satyasupport.co.in or call +91 92402 48883.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For government scheme applications, we may be required to retain documents for specific periods as mandated by regulatory authorities.

8. Third-Party Links

Our website may contain links to third-party websites (government portals, partner sites, etc.). We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

12. Consent

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services.