Terms & Conditions

Welcome to Satya Support. These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to be bound by these terms. Please read them carefully before proceeding.

1. Acceptance of Terms

By accessing and using Satya Support's website (www.satyasupport.co.in) and services, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our services.

2. Services Offered

Satya Support provides the following services:

• Funding Support: Assistance with government funding schemes including CGTMSE, Startup India, MUDRA, PMEGP, and other MSME schemes
• Company Registration: Private Limited, LLP, OPC, Partnership, and Sole Proprietorship registration
• Certifications: MSME/Udyam, ISO, GST, FSSAI, IEC, Startup India, and other business certifications
• Tax Compliance: GST filing, income tax returns, TDS compliance, and tax advisory
• Legal Consultation: Business agreements, contracts, intellectual property, and legal advisory services

We act as consultants and facilitators. Final approval of applications and schemes lies with respective government authorities and financial institutions.

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate, complete, and up-to-date information
• Submit genuine and authentic documents as required
• Cooperate promptly with requests for additional information or documentation
• Maintain confidentiality of your account credentials and login details
• Not misuse our services for fraudulent or illegal purposes
• Not share false or misleading information about your business or eligibility
• Comply with all applicable laws, regulations, and government guidelines
• Pay all fees and charges as agreed upon in a timely manner

4. Registration and Account

To access certain services, you may need to create an account with us. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

5. Fees and Payment

Service Fees

Our service fees are communicated to you before engagement and may include:

• Consultation fees
• Documentation and application processing fees
• Government fees and statutory charges (passed through to authorities)
• Professional service fees for ongoing compliance and support

Payment Terms

• Payment terms will be specified in the service agreement or invoice
• Partial payments may be required at different stages of service delivery
• Government fees are non-refundable once paid to authorities
• Failure to make timely payments may result in service suspension
• All prices are in Indian Rupees (INR) unless otherwise stated

Payment Methods

We accept payments through bank transfer, UPI, credit/debit cards, and other approved payment methods. Payment processing may be handled by third-party payment gateways.

6. Service Delivery and Timelines

We strive to deliver services within estimated timelines, however:

• Processing times depend on government authorities and third-party agencies beyond our control
• Delays may occur due to incomplete documentation, verification requirements, or government processing times
• Timelines provided are estimates and not guarantees
• We will keep you informed of progress and any delays
• Additional time may be required for corrections or resubmissions

7. No Guarantee of Approval

8. Intellectual Property

All content on our website, including but not limited to:

• Text, graphics, logos, images, and photographs
• Software, tools, and functionality
• Templates, guides, and resources
• Trademarks and service marks

are owned by or licensed to Satya Support and are protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our written permission.

9. Confidentiality

We maintain strict confidentiality of your business information, financial data, and personal details. However, we may share information as necessary with government authorities, financial institutions, and service providers required for service delivery. Both parties agree to maintain confidentiality of sensitive information shared during the engagement.

10. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages
• Our liability is limited to the fees paid for the specific service in question
• We are not responsible for delays caused by government authorities or third parties
• We are not liable for rejection of applications due to eligibility issues or authority decisions
• We do not guarantee specific business outcomes or financial results
• Website downtime or technical issues beyond our control are not our liability

11. Indemnification

You agree to indemnify and hold Satya Support, its officers, employees, and partners harmless from any claims, damages, losses, or expenses arising from:

• Your violation of these Terms and Conditions
• Provision of false or misleading information
• Your violation of any laws or regulations
• Infringement of third-party rights

12. Termination

We reserve the right to terminate or suspend services if:

• You violate these Terms and Conditions
• You provide false or fraudulent information
• Payment obligations are not met
• You engage in abusive or unethical conduct
• Continuation of service becomes impractical or illegal

Either party may terminate the engagement with written notice, subject to settlement of pending fees and obligations.

13. Dispute Resolution

In case of any disputes arising from these terms or our services:

• Both parties agree to first attempt resolution through good-faith negotiations
• If unresolved, disputes may be referred to mediation or arbitration
• These terms are governed by the laws of India
• The courts of Ahmedabad, Gujarat shall have exclusive jurisdiction

14. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, government actions, strikes, technical failures, or changes in laws or regulations.

15. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the revised terms. We encourage you to review these terms periodically.

16. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms and Conditions, along with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Satya Support regarding the use of our services.

18. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

19. Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.